Should a product that has been correctly specified, professionally installed by a registered trades person and operated in accordance with the specified parameters, fail within 12 months of installation, BG will arrange for an experienced lighting professional to visit the site and take corrective action as required.
This may involve either repair or replacement of the product. Contact BG for more information. This warranty applies to complete luminaires only and does not cover the following; accessories including drivers, lamps or modified luminaires.
Where an installation is not registered, BG offers a standard warranty for a 3 year period. In the unlikely event of a validated product failure during this period, BG will arrange for the product to be repaired or replaced at our discretion. This service is offered in addition to any statutory rights.
BG offers 5 and 7 year** extended warranties against selected products where the installation is registered at www.luceco.com/warranty.
Installations must be carried out by a registered contractor and in accordance with the terms and conditions detailed on the registration page. By using components from industry leading suppliers with whom BG have strong relationships with, we are able to offer this quality warranty.
The Lighting Industry Association (LIA) is the largest lighting industry trade association in Europe.
Their mission is to strengthen the industry and promote the benefits of good quality lighting by representing all aspects of UK, EU and international legislation and standards at the highest level whilst protecting the interests of both the public and its members.
Find out more about the LIA at their website: www.thelia.org.uk
Luceco are a Carbon Trust approved supplier. This means we have passed a stringent application process and demonstrated a high level of competence in areas including initial customer consultation, lighting scheme design, project management and aftercare.
The Carbon Trust publishes a Green Business Directory, of leading companies, including Luceco, who offer energy efficient products and services.
Find out more about the Carbon Trust at their website: www.carbontrust.com
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