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Recessed LED lighting ideal for commercial applications
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Wide range of LED Surface & Suspended lighting
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Wide range suitable for all applications
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LED Downlights perfect for domestic residential & commercial applications
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Accent lighting range ideal for retail applications
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Life-saving emergency escape lighting for all applications
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Robust & durable LED lighting range for the toughest applications
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Premium LED lighting suitable for wall and column mounting
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Wide range of external residential lighting
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Warranty

We care about your business and individual needs, from technical assistance to total customer service.

Luceco Warranty

Luceco provide a warranty on all products. The warranty shall only apply to Luceco branded lighting products sold in the UK and shall apply for the benefit of the End User. Luceco warrants that all LED lighting products comply with their published specifications at the time of sale and are free from defects in materials and workmanship.

The Warranty is subject to the terms and conditions set out below; however, your statutory rights as a consumer (if applicable) are not affected in any way. The Warranty set out herein shall be valid for the specified Warranty period from the invoice date of purchasing the product by the End User. If any Product fails, Luceco will provide free replacement of the failed product subject to the terms and conditions set out herein.

1 Year On-Site Warranty

This warranty applies to Luceco qualifying luminaires that use an integrated LED light source and is limited to the LED light source and control gear technologies.

Qualifying products and any labour associated with a warranty replacement are covered for the first year. Labour will only be subject to Luceco responsibility if the product is installed.

The on-site Warranty applies from the date of purchase and is applicable to:

  • Products purchased within in the United Kingdom only
  • New Products purchased from an official Luceco Wholesaler
  • The original Purchaser only
  • The Warranty does not apply:
    • To lamps or tubes or Products supplied with replaceable Lamps
    • To Products that were procured second hand, at an auction, or by any other means

3 Year Lamp Warranty

Luceco LED lamps are protected by a 3 year guarantee from date of purchase against defects in material and workmanship (unless otherwise stated). 

Should a product fail to perform as described within the warranty period it will be repaired or replaced with the same or equivalent product by Luceco plc, free of charge provided that you:

  1. Return the product to us with shipping charge prepaid,
  2. Provide us with proof of the original date of purchase and
  3. Quote our return authorisation number. 

Repaired or replaced products will be returned to you with shipping charges prepaid. Replacement products may be refurbished or contain refurbished materials. If in our sole discretion, we are unable to repair or replace a defective product, we will refund the purchase price of the product. 

This warranty will not apply if in our judgement, the product fails due to damage in shipment, handling, storage, accident, abuse or misuse, or if it has been used in a manner not conforming to our product instructions, has been modified in any way, or has any serial number removed or defaced. Repair or attempted repair will void this guarantee. Our maximum liability under the terms of this warranty is limited to the purchase price of the product covered by the warranty. 

The warranty is given under English Law. If any part of this warranty is deemed unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other parts of the warranty will not be affected. These terms do not reduce your statutory rights. 

Customer Contact Centre

In the event of any technical queries, customers are requested to contact the Luceco Technical Helpline for advice on or +44 (0)1952 238 128 or via email on technical.support@luceco.com

Luceco Profile 2022

View & download our comprehensive range of products in the latest Luceco Profile

View Luceco Profile

Specification Guide

View the latest Specification guide to see our extensive range of high-efficiency and energy-saving LED luminaires

View Specification Guide